SMART HANDS &
AUGMENTED IT STAFF
From on-site technical support to dedicated staffing solutions, our Smart Hands and Augmented IT Staff services ensure your data center operations run with the utmost uptime.
Global Data Center Operations Support
Our Smart Hands and Augmented IT Staff services provide dedicated, security-cleared professionals who seamlessly integrate with your operations. From routine maintenance to complex infrastructure projects, our trained and badged resources deliver consistent, reliable support across all your data center environments.
Technical Operations Support
Skilled technicians handle break-fix maintenance, patch management, and routine operational tasks. Our teams provide 24/7 coverage with PTO backup, ensuring continuous support for your mission-critical infrastructure.
Infrastructure Management
Expert in-rack cable management, hardware installation, and rack & stack services. Our technicians maintain organized, efficient data center environments while following industry best practices and your specific requirements.
Security & Access Control
Certified vendor escort services and secure access management for your facilities. All our staff are thoroughly vetted, badged, and trained to maintain strict security protocols in sensitive environments.
CoLo Facility Management
Comprehensive support for third-party colocation facilities, including asset management and vendor coordination. We act as your on-site presence, ensuring consistent standards across all your data center locations.
Asset Lifecycle Services
Complete asset management from installation through decommissioning. Our teams maintain detailed inventory records, handle equipment rotation, and ensure proper documentation of all infrastructure changes.
The Maintech Advantage in Smart Hands Support
Our approach to Smart Hands and Augmented IT Staff services combines rigorous security protocols with exceptional technical expertise, delivering reliable support for your most critical environments.
Dedicated Workforce
Unlike contractors, our direct employees undergo thorough background checks and receive comprehensive training. This ensures consistent service quality and maintains the highest security standards for your sensitive environments.
Seamless Integration
Our technicians adapt to your processes and culture, functioning as a natural extension of your team. With PTO coverage and flexible scheduling, we maintain continuous support aligned with your operational needs.
Comprehensive Skill Sets
From routine maintenance to complex infrastructure projects, our teams bring diverse technical expertise. Regular training and certification programs ensure our staff stay current with evolving technologies and best practices.
Security-First Approach
All personnel are thoroughly vetted, badged, and trained in security protocols. Our documented processes for vendor escorts and access management protect your sensitive assets and information.
Global Reach, Local Expertise
With technicians stationed worldwide, we provide consistent support worldwide while understanding local requirements and regulations. Our global presence ensures reliable coverage across all your facilities.
Partnering for Your Success
Our Smart Hands and Augmented IT Staff services evolve with your needs, providing scalable support that grows with your business.
Flexible Resource Models
Whether you need dedicated on-site staff or on-demand support, our engagement models adapt to your requirements. From single technicians to complete teams, we scale our services to match your operational demands while maintaining consistent quality and security standards.
Seamless Implementation
Our structured onboarding process ensures smooth integration of our team with your operations. We focus on understanding your specific protocols, documentation requirements, and operational priorities to deliver immediate value while minimizing disruption.
Continuous Service Excellence
Through regular performance reviews, ongoing training, and detailed reporting via eMaintech, we continuously optimize our support delivery. This commitment to improvement ensures our services evolve alongside your changing technology landscape while maintaining the highest standards of performance.
Interested in Learning More?
Together, we'll explore the services and solutions that are critical to your business's longevity.
Call your regional office:
+1 (800) 426-8324
+1 (800) 426-8324
+44 (0) 7799 747974 (London Office)
+65 6862 5225 (APAC Office)
Email your regional contact:
contact@maintech.com
contact@maintech.com
clongcroft@maintech.com (London Office)
cyeo@maintech.com (APAC Office)
Our global offices:
Headquarters:
14 Commerce Dr, Cranford NJ, 07016
Headquarters:
14 Commerce Dr, Cranford NJ, 07016
EMEA:
16 St Johns Lane, Farringdon, London, UK EC1M 4BS
APAC:
12 Woodlands Square #02-75 Woods Square Tower 1, Singapore 737715
